Responsible Gaming at hhbf
hhbf believes that gambling should be a form of entertainment, never a source of distress. Our Responsible Gaming programme gives every player in Bangladesh access to practical tools, honest information, and direct support — so that your experience on hhbf.pro stays enjoyable, controlled, and within your personal limits.
Gambling as Entertainment,
Not as a Solution
At hhbf, responsible gaming is not a box to tick — it is a fundamental part of how we operate. We have built tools, policies, and support pathways directly into the hhbf platform so that every player across Bangladesh has genuine, accessible control over their gambling activity at all times.
Gambling carries real financial risk. Every bet placed at hhbf — whether on cricket, slots, live casino, boxing, or any other product — should be treated as entertainment spending, not as a strategy to generate income or recover financial losses. The house edge means that, over time, players will lose more than they win. Understanding this reality is the foundation of responsible play.
hhbf actively monitors account activity for patterns that may indicate problem gambling behaviour. Where such patterns are identified, our team may make direct contact to discuss the tools available to the player. We encourage all players to engage openly with this process — your long-term wellbeing matters far more to us than any single session of play.
All responsible gaming features described on this page are available to registered hhbf players at no cost. To activate any tool, contact our support team at [email protected] or request it directly from within your account settings. Our support team operates 24 hours a day, 7 days a week, in Bangladesh Standard Time (BST, UTC+6).
Take Control of Your Play
hhbf provides every registered player with a full suite of responsible gaming tools. Here is what is available to you right now.
Deposit Limits
Set a daily, weekly, or monthly cap on the total amount you can deposit into your hhbf account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limits take effect immediately when reduced and after a cooling-off period when increased, to prevent impulsive changes.
Time-Out Periods
Need a short break? hhbf's time-out feature lets you pause your account for a set period — from 24 hours up to 6 weeks. During a time-out your account is inaccessible for betting and deposits, though you may still withdraw any existing balance. Time-outs cannot be cancelled once activated.
Self-Exclusion
If you feel that gambling is causing you or your family harm, self-exclusion allows you to close your hhbf account for a minimum period of six months, up to a permanent ban. During self-exclusion, hhbf will make every reasonable effort to ensure you do not receive marketing communications and cannot re-register a new account.
Session & Loss Limits
Set a maximum loss limit per session so that your account automatically suspends play once that threshold is crossed. Combined with session time reminders, this tool helps you maintain clear boundaries around each individual gambling session, whether you are playing slots, live casino, or betting on cricket and boxing.
Reality Check Reminders
Enable periodic on-screen notifications that remind you of how long you have been playing during the current session and a summary of your net wins and losses. Reality check reminders are displayed at intervals you choose — every 15, 30, or 60 minutes — keeping you grounded and aware of time spent on the platform.
Age Verification
hhbf enforces a strict minimum age of 21 years for all registered players in Bangladesh. Every new account is subject to identity and age verification before full deposit and withdrawal functionality is unlocked. If you believe a minor may be accessing gambling content, contact our support team immediately so we can take action.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of experience or income. Awareness is the first step. If you recognise any of the following in yourself or someone you know, it may be time to seek support.
Chasing Losses
Continuing to gamble in an attempt to recover money already lost, often resulting in bigger losses than originally intended.
Inability to Stop
Feeling unable to stop gambling even when you want to, or repeatedly failing to stick to self-imposed limits on time or money spent.
Mood Dependency
Using gambling as a way to escape stress, anxiety, or low mood — or feeling irritable, restless, or depressed when not gambling.
Neglecting Relationships
Allowing gambling to take priority over time with family, friends, or colleagues — or lying to loved ones about the extent of your gambling activity.
Financial Strain
Gambling with money earmarked for essential expenses such as rent, food, utilities, or family obligations — or borrowing money specifically to fund gambling.
Escalating Stakes
Finding that you need to bet larger and larger amounts to experience the same level of excitement — a sign of growing tolerance similar to that seen in other addictive behaviours.
How to Activate Your Protection Tools
All responsible gaming tools at hhbf are straightforward to activate. Here is a simple guide to getting each one in place.
Contact Support
Email hhbf support at [email protected] and specify which tool you want to activate — deposit limit, time-out, self-exclusion, loss limit, or reality check. State the value or duration you wish to set.
Identity Confirmation
Our team will verify your identity using your registered mobile number or account details to ensure the request is genuinely from the account holder and not a third party acting without your knowledge.
Instant Activation
Protective measures such as deposit limit reductions, time-outs, and self-exclusions take effect immediately upon confirmation. Limit increases require a mandatory 24-hour cooling-off period before they become active.
Confirmation Sent
You will receive a written confirmation of the tool activated, the parameters set, and the duration applied. Keep this for your records. If you do not receive confirmation within one hour, contact support again immediately.
Principles of Responsible Play
Every experienced player at hhbf knows that sustainable enjoyment comes from maintaining clear personal rules. The following principles form the foundation of a healthy gambling approach.
- Only gamble with money you can genuinely afford to lose. Never use funds set aside for rent, bills, food, or family obligations. Treat your gambling budget as discretionary entertainment spending.
- Set a budget before you start each session and stop playing the moment that budget is exhausted — regardless of whether you feel a win is "due". There is no such thing as a guaranteed next win.
- Take regular breaks during play. Step away from the screen, walk around, have a meal, and return only when you feel calm and in control. Fatigue and frustration lead to poor decisions.
- Never gamble under the influence of alcohol, prescription medication that affects judgement, or during periods of significant emotional distress such as job loss, relationship breakdown, or bereavement.
- Accept that losses are a normal and expected outcome. No betting strategy, pattern analysis, or system can reliably overcome the house edge over the long term. Play for fun, not for profit.
- Maintain balance in your life. Gambling should be one of many leisure activities you enjoy — not the only one. Keep investing time in family, friendships, hobbies, sport, and community in Bangladesh.
- If you win a significant amount, consider withdrawing a portion rather than playing it all back. Banking some of your winnings protects you from the temptation to chase even larger wins and then losing everything.
- Be honest with yourself. Periodically review your gambling habits — how often you play, how much you spend, and how you feel during and after sessions. Honest self-assessment is the most powerful responsible gaming tool available.
Need to Talk? We Are Here.
If gambling is becoming a problem for you or someone you care about in Bangladesh, please do not wait. Reaching out is a sign of strength, not weakness. hhbf's support team is available around the clock in Bangladesh Standard Time (BST, UTC+6) and will treat every contact with complete confidentiality and respect. There is no judgement — only practical help.
Email is plain text only — the address above is not a clickable link. Please type it into your email client directly.
Play Responsibly. Play at hhbf.
When you are ready to enjoy the hhbf platform within safe, comfortable limits, explore our full range of cricket betting, slots, live casino, boxing, and more — all designed for players aged 21 and above across Bangladesh.